2024年5月8日，新加坡通讯及新闻部长杨莉明女士在国会答复荷兰-武吉知马集选区议员迪舒沙先生关于如何提高公众在个人设备上安装联病毒软件使用率的问题。

以下内容为新加坡眼根据国会英文资料翻译整理：

迪舒沙先生（荷兰-武吉知马集选区议员）询问通讯与新闻部部长：网络安全局（CSA）打算如何提高公众在个人设备上安装反病毒软件的接受度，以减少这些设备被恶意软件感染的机会？ 

杨莉明女士（通讯及新闻部长兼内政部第二部长）：网络安全应用程序（反病毒软件），有助于保护移动设备免受恶意软件和网络钓鱼的攻击。网络安全局（CSA）在其公众教育活动中一直鼓励移动设备用户在设备上安装网络安全应用程序。根据网络安全局《2022 年网络安全公众意识调查》，十分之五的人安装了网络安全应用程序，高于2020 年的十分之四。

为了帮助公众根据自己的需求和预算选择合适的网络安全应用程序，网络安全局发布了一份网络安全应用程序推荐清单。该清单自 2023 年 9 月起发布，并通过各种政府外联活动进行宣传。例如，网络安全局通过SG 数字办公室的“数字大使”与社区中心和数字社区中心的老年人分享这份清单，并根据要求在他们的移动设备上安装网络安全应用程序。网络安全局收到了公众的积极反馈，他们认为这份清单很有用。

网络安全局还一直在与行业参与者合作，以更好地保护新加坡人及其移动设备免受潜在恶意软件的感染。例如，谷歌和网络安全局于 2024 年 2 月启动了一项试点计划，其中谷歌播放保护（Google Play Protect）将阻止安装可能是恶意的应用程序，为安卓移动用户提供额外的保护。去年，网络安全局还与我们的主要零售银行合作，在他们的银行应用程序上安装反恶意软件安全措施，以更好地保护客户免受恶意软件诈骗。

由于恶意行为者的恶意软件技术不断发展，网络安全局的努力必须辅之以用户的警惕。他们应主动在个人设备中安装网络安全应用程序，并采取良好的网络安全习惯，如不下载来自未知个人或实体的应用程序或文件。

以下是英文质询内容：

Mr Christopher de Souza asked the Minister for Communications and Information how does the Cyber Security Agency (CSA) intend to increase the public uptake in installing anti-virus apps on their personal devices to decrease the chances of such devices being infected by malware.

Mrs Josephine Teo: Cybersecurity apps, which include anti-virus apps, help to protect mobile devices against malware and phishing attacks. The Cyber Security Agency (CSA) has been encouraging users of mobile devices to install cybersecurity apps on their devices in its public education initiatives. According to CSA’s 2022 Cybersecurity Public Awareness Survey, five in ten persons installed cybersecurity apps, an increase from four in ten persons in 2020. 

To help the public choose suitable cybersecurity apps based on their needs and budget, CSA published a list of recommended cybersecurity apps. This list has been available since September 2023 and has been publicised through various Government outreach initiatives. For example, CSA works through SG Digital Office’s Digital Ambassadors to share the list with seniors at community centres and digital community hubs and to install cybersecurity apps on their mobile devices upon request. CSA has received positive feedback from members of public that they found the list useful.

CSA has also been working with industry players to better protect Singaporeans and their mobile devices from potential malware infections. For example, Google and CSA launched a pilot programme in February 2024, in which Google Play Protect will block the installation of apps that are likely to be malicious, as an added layer of protection for Android mobile users. Last year, CSA also worked with our major retail banks to implement anti-malware security measures on their banking apps to better protect their customers against malware-enabled scams.

As malicious actors’ malware techniques are constantly evolving, CSA’s efforts must be complemented by users’ vigilance. They should proactively install cybersecurity apps in their personal devices and adopt good cyber hygiene practices, such as not downloading apps or files from unknown persons or entities.

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